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ZU Version 1994How to display the System Support Menu 1. From the IBS Main Application screen you can reach System Support Menu by keyingZ U. The System Support Menu will then display.*NOTE: If you are in any other IBS Application Menu you must first type 24 thenpress the ENTER key to return to the Main Application Menu.IBS System Support Manual ZU 4 INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997
System Support Menu Option # 1 (Restore Files from Daily Backup) ?What does this Menu do?L This menu will allows the user to restore files from a previousbackup. When should I take this option? L Take this option only after a serious disaster (i.e. disk crash, filecorruption problems, fire, flood damage, etc.) S top: + This option will overwrite your files. If you proceed any changesmade since the backup tape WILL be lost. Are your sure? If not call IBS!!!
How to Restore Files from Daily Backup 1. From the IBS Main Application screen you can reach this option by keying Z U. TheSystem will display the System Support Menu.*NOTE: If you are in any other IBS Application Menu you must first type 24 thenpress the ENTER key to return to the Main Application Menu.2. Next, key 1 (Restore from Daily Backup) then press the ENTER key. The RestoreAlert screen will prompt IBS System Support Manual INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997 ZU 53. Key in the correct response (see below) then press ENTER. See below for options!End (E) 7 Recommended Option!E Key a E (End) to exit this screen and return to Main Applications menu. This is therecommended option. Cassette (C) C Key a C (Tape Cartridge) to return to restore from your tape to the System. This is not abackup. This is a restore (i.e. files will be copied from TAPE to System). Dont take this option for your nightly backup or you will regret it for a loooong time! IBS System Support Manual ZU 6 INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 19974. Next, read the warning message and if you are still sure key Y (Yes) to continueor N (No, recommended option) to cancel and return to the Main ApplicationsMenu then press ENTER.F Once you select Y (Yes) and press ENTER this option will begin deleting all IBSFiles. If you decide at this point that this is not what you wanted to do call IBS then send out for pizza. It will be a long night! IBS System Support Manual INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997 ZU 7System Support Menu Option # 2 (Restore from Period Backup) ?What does this Menu do?L This menu will allows the user to restore files from a previous endof period backup. When should I take this option? L Take this option only after a serious disaster (i.e. disk crash, filecorruption problems, fire, flood damage, etc.) .S top: + This option will overwrite your files. If you proceed any changesmade since the backup tape WILL be lost. Are your sure? If notcall IBS!!! How to Restore Files from Period Backup 1. From the IBS Main Application screen you can reach this option by keying Z U. TheSystem will display the System Support Menu.*NOTE: If you are in any other IBS Application Menu you must first type 24 thenpress the ENTER key to return to the Main Application Menu.2. Next, key 2 (Restore from Period Backup) then press the ENTER key. The RestoreAlert screen will then prompt. IBS System Support Manual ZU 8 INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997IBS System Support Manual INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997 ZU 93. Next, read the warning message and if you are still sure key Y (Yes) to continueor N (No, recommended option) to cancel and return to the Main ApplicationsMenu then press ENTER.F Once you select Y (Yes) and press ENTER this option will begin deleting all IBSFiles. If you decide at this point that this is not what you wanted to do call IBS then send out for pizza. It will be a long night... IBS System Support Manual ZU 10 INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997System Support Menu Option # 4 (File Allocation Report/Update) ?What does this Menu do?L This menu will allows the user to reallocate file sizes within theAS/400. When should I take this option? L Take this option whenever you need to resize your AS/400 files orif you need a report listing their file sizes. S top: + This option will overwrite your files. If you proceed any changesmade since the backup tape WILL be lost. Are your sure? If notcall IBS!!! How to Re-Allocate Your Data Files 1. From the IBS Main Application screen you can reach this option by keying Z U. TheSystem will display the System Support Menu.*NOTE: If you are in any other IBS Application Menu you must first type 24 thenpress the ENTER key to return to the Main Application Menu.2. Next, key 3 (File Allocation Report/Update) then press the ENTER key. The ReportAlert screen will briefly display then the Update screen will prompt. IBS System Support Manual INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997 ZU 113. Review the allocated space and find any file or files that have reached 90%+ (if any). Use yourTAB key to move to the field beside it then key in the new requested file size. Once completepress ENTER to add/update.S Consult IBS Corporation for assistance when file sizing.IBS System Support Manual ZU 12 INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 19974. Next you will be prompted for a time during the day to apply the changes. Use the following toselect a time. Ξ If you want the changes to be immediately... key NW (No Wait) thenpress ENTER. Changes will immediately begin.W All users must be signed off the system or else the resizing procedure will notfinish. Ο If you want to select a specific time after your business closes toapply new file sizes... key a specific time, in military format, (i.e. 6PM = 1800)then press ENTER.W All users must be signed off the system or else the resizing procedure will notfinish. Π If you want to cancel this operation... hold the Shift key down and pressthe System Attn key. A dotted (or hyphenated) line will appear on the bottom ofyour screen. Key a 2 then press ENTER. You will be returned to the SystemSupport Menu. IBS System Support Manual INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997 ZU 13System Support Menu Option # 6 (Backup IBSLIBR to Tape) ?What does this Menu do?L This menu will allows the user save off their main program library.When should I take this option? L Take this option whenver instructed to do so by IBS Personnel.S top: + This option is not your daily backup option. Take this option only ifinstructed to do so by IBS personnel. How to Backup IBSLIBR to Tape 1. From the IBS Main Application screen you can reach this option by keying Z U. TheSystem will display the System Support Menu.*NOTE: If you are in any other IBS Application Menu you must first type 24 thenpress the ENTER key to return to the Main Application Menu.2. Next, key 6 (Backup IBSLIBR toTape) then press the ENTER key. TheTape Initialization and backup procedures will begin. Once complete you will be returned to the System Support Menu. K If you receive the message Tape drive is not ready then you have failed to place atape cartridge into the Tape Drive. Recover by placing a tape cartridge into the tape drive then key 1 and ENTER to continue or cancel by keying a 3 then pressing ENTER.IBS System Support Manual ZU 14 INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997System Support Menu Option # 7 (Printer Setup procedure Running) ?What does this Menu do?L This menu will allows the user to setup new Printers (and printerlocations) within the store. When should I take this option? L Take this option whenever instructed to do so by IBSs Personnel.How to Setup New Printer Stations 1. From the IBS Main Application screen you can reach this option by keying Z U. TheSystem will display the System Support Menu.*NOTE: If you are in any other IBS Application Menu you must first type 24 thenpress the ENTER key to return to the Main Application Menu.2. Next, key 7 (Printer Setup Procedure) then press the ENTER key. The QuestionnareMaintenance Printer Configuration Menu will display. IBS System Support Manual INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 1997 ZU 153. Begin by keying in the printer ID that you want to identify (i.e. P1, P2, PA, PB, PC, etc.) thenpress ENTER, additional fields will then prompt.4. Key in the followinginformation as necessary using your TAB and FIELDEXIT keys to move from onefields to another. Once complete press ENTER to continue tothe next page. Field descriptions are listed below. Printer ID This is a display only field displaying the Printer that you have selected. If this is not the correct printer ID press the Cmd3 (No Update) key to return and begin again.Page Number Page number displays. Printer Area ID Key in the two digit code for the location inside the store of your printer (exp. A2, B7, C1, etc.). Store (Inventory) Loc Key in your store location number 01-99 Printer Make & Model Hex Characters 1. Compress Print 2. Double Wide Characters 3. Normal Width Characters 4. Begin Underline 5. End Underline Forms Code 1. Changable IBS System Support Manual ZU 16 INTERNATIONAL BUSINESS SYSTEMS CORPORATION COPYRIGHT © 19972. Stock (Wide) 3. Stock (Narrow) 4. Cash Receipt Tape 5. Picking Ticket 6. Invoice Parallel or Serial Port P (Parallel) Key a P to indicate that this printer is connected to a Workstation via Parallel Printerport. S (Serial) Key S to indicate that this printer is connected via Serial printer port.Cmd3 (No Update) Press Cmd3 (No Update) to cancel all input. No changes will be recorded.Cmd4 (Delete) Press Cmd4 (Delete) to delete this printer.ENTER Press ENTER to accept the information on this screen and continue.
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