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Who to call in your network?
Please note the following
- IBS can support your IBM server and those peripherals connected to it
- IBS does not support or service your VPN or internet services
Contact the following
- Thin Client computers
- Printers
- System, invoice, statement, cash receipt and Lexmark Laser printers
- Deskjet, inkjet, laser printers purchased from other vendors
- distributor you purchased it from
- Equipment manufacturer
- PC Systems
- PC Hardware problems
- distributor you purchased it from
- Equipment manufacturer
- PC Software problems
- software company you purchased it from
- software manufacturer
- iSeries/AS400 access
- call IBS 888-640-1252
- network administrator (if one is available)
- Network Hub/Switch
- call IBS 888-640-1252
- network administrator (if one is available)
- Router to network
- call IBS 888-640-1252
- network administrator (if one is available)
- local network personnel that installed the equipment
- VPN Router (Your network may not have one)
- network administrator (if one is available)
- local network personnel that installed the equipment
- Offsite firewall (Sonic wall or equivalent)
- firewall support company
- network administrator (if one is available)
- local network personnel that installed the equipment
- Internet connection
- Local ISP (Internet Service Provider)
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