IBM On-site 24/7 Repairs

IBM ServicePac for post-warranty maintenance agreement

These service levels are not guaranteed, but are service objectives we strive to meet.

*Service level options may vary by machine type and/or model.
**24x7x2 hour service is available in select metropolitan locations only.

• Your machine type/model and serial number are required before your transaction can be processed.
• For onsite 24x7x2 hour service for servers and server peripherals, equipment must be in one of the eligible U. S. metropolitan locations.
• MA Service can be ordered only for machines that were released and purchased in the United States.
• MA Service are available only for the machines listed in the supported products list.
• IBM reserves the right to inspect any machine not under current service to verify that the machine meets acceptance criteria.
• Only non-configured server peripherals are eligible for post-warranty maintenance agreements

IBS Lumber and Building Material Software Copyright © 2006 IBS Lumber Software Inc (TM)
Last modified: November 7, 2011

IBS Sales & Support 888-640-1252
Main Office 888-640-1252
Fax IBS 877-712-8937

All pages contained in this support website are not intended for general public distribution. Any material here can be considered private, confidential with various copyrights and restrictions against public release. You 'the browser' cannot legally release this information for general public distribution.

remote support: http://www.gotomeeting.com | remote support download program