I am using a AS400 and we had a
power outage today. The battery backup did not work (it was just
changed a few months ago)so the system went totally down without an
organized shutdown. The system is a model 720 using OS400 4.5.0. When
the power came back on around 12:30 pm the system started back up but I
have not received a sign on screen for the console and the display show
an SRC of 10112404. The power light is on, the drive light is flashing
like it is working but it has been 3 hours and nothing has happened. It
normally takes 45 minute to IPL. What is taking so long. Should I hit
the white power button and try to reboot again or is it taking this long
to recover?
Before continuing the repair action,
read and understand the following information. It is important that the
instructions to verify the repair are followed.
After completing a repair action,
you must run a battery test from the Hardware Service Test display. The
test is required to verify the repair and also to reset the 90–day
battery test timer.
If the battery is not charged, the
UPS may reject the test and the HST display will show a status code of
2C. Any other code indicates that the test was successful.
Depending on the state of the
battery charge, it may take up to 24 hours for the UPS to accept the
test.
If the SRC that initiated the repair
action was 1xxx 2403, 1xxx 2404, 1xxx 2405, or 1xxx 2406, this SRC will
display when the system is powered on after the repair action is
complete. A battery test will reset this SRC indication. If the SRC is
not reset after the battery test, the repair action was not successful
and the UPS was not the failing item.
If the SRC that initiated the repair
action was not 1xxx 2403, 1xxx 2404, 1xxx 2405, or 1xxx 2406, and the
repair action was successful, the system will power on and no SRC will
display. However, the battery test must still be run to reset the 90–day
timer. If the repair action was not successful, either the original SRC
or a new SRC will display.
If a problem was detected during the
battery test, the results may be misleading because the SRC may not
return until a new test is required.
Once the battery test is successful,
the repair action is complete.
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Main Office 888-640-1252
Fax IBS 877-712-8937
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