[IBS Home] [Up] [AFP Printing] [Converting to CSV] [DFU] [EBCDIC] [Excel Imports] [File Support] [Ftp] [IBM Presentations] [IFS] [IPL] [Netserver] [Operations Console] [OS/400] [Print Queue Management] [Query] [Recovery after Power Outage] [SDA - Screen Design Aid] [SSP] [SST] [TCP Support] [Utilities]

Recovery After Power Outages

• Step 1 - Power on system
• Step 2 - PC Connection problems after power on
  • External things to check
  • Checking tcp internally
• Step 3 - Checking your reports the following day

STEP 1 - Power on system

• Press the white power button.  The system will come on.
• After the system console goes to a signon screen wait an additional 5 minutes to let the operating system finish loading.
• After the five minutes finish check and see if you can connect via pc. 
  • If you can connect via pc or thin client skip to step 3
  • If you cannot connect via pc or thin client continue to step 2.

[back to top]

STEP 2 - PC Connection problems after Power on

After power on you can use the console to finish recovery.

You only need to do this step if ALL pc's and/or Thin clients are not able to connect.

[back to top]

External things to check 1st

• Is the modem or router on?
• Is the hub on?
• Is the UPS on?
  • if not press the power button
  • if UPS won't turn on check the circuit breaker
• Is the system on?
  • Y = what is working
  • N = check the LED light on the front panel
    • if no LED light check the UPS
    • if LED says '01 BN' press the white power button
    • if LED is changing numbers wait for IPL to finish (15-45 minutes)
    • if LED is stuck on a number and the amber attention light is flashing give the number to IBS Corporation

[back to top]

Check TCP

• Does any single PC or Ethernet workstation connect to the server?
  • Y = all workstations are ready
  • N = go to the console
• Is the console working?
  • N = check the front panel LED and call IBS
  • Y = sign on and go to a command line
• Check for system messages
  • Shift + Systems Attention then type a '6' on the dotted line and ENTER
  • review the messages for anything requiring a response
  • call IBS
• Check the Ethernet line
  • type 'wrkcfgsts *lin' then ENTER (work with configuration status / lines)
    
    
• End and restart TCP
  • ENDTCP
    
  • STRTCP
    
  • STRHOSTSVR *ALL
    
  • The error message 'unable to communicate using IPX indicates that the last command has completed
    
    You will always receive this message because you do not use IPX networking communications

[back to top]

Step 3 - Check the reports

The following morning you need to check your pre-invoice margin report for a 1 page ticket report.

• If the report says 'ALL TICKETS POSTED'.  You are finished.
• If the report says 'TICKET REJECTED OUT OF BALANCE'.  Click here to fix out of balance tickets.
• Once all tickets are fixed you are finished.

[back to top]

 

IBS Lumber and Building Material Software  Copyright © 2006 IBS Lumber Software Inc (TM)
Last modified: July 4, 2008

IBS Sales & Support (888) 427-1566
Main Office 1-812-547-4640
Fax IBS  1-812-547-9614

All pages contained in this support website are not intended for general public distribution.  Any material here can be considered private, confidential with various copyrights and restrictions against public release.  You 'the browser' cannot legally release this information for general public distribution.

IBS Webmail | IBS Corporate Site | IBS Homepage
remote support: http://www.gotomeeting.com | remote support download program