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Problems & Errors with G/L Trial Balance
Problems
My Period Trial Closing Balance is Different From My Opening Balance
Cause
- This is caused with changes are made to closed periods. After the
changes are made a preliminary closing 'MUST' be done again or the figures
will not match.
Resolution
- Run your preliminary close again for the period(s) that are not
matching.
- After running preliminary closes run your trial balance again
My trial balances don't match the G I (G/L Inquiry) balances
Cause
- This is
normally caused by not entering in the full start/end year date range of
your current fiscal year when you run your trial balance report!
- This can be caused by wrong data entered into the G/L
- This can be caused by improper close of previous year
Check the date range of your trial balance report
- Go to GR
- Select option 2 (Trial balance report)
- Enter in the full fiscal year for the start and end of your trial
balance report
- Check the figures on the report
- Continue to researching the problem below if there is still a
discrepency!
Research Your Problem beyond date range of report
- First, check to verify that all current periods are closed.
- GU Option 16 (or 6) for G/L Control Menu
- Select Company Identification with a '1'
- closed periods will have a '2' (Closed) beside them and open periods
will show a '1' (Active)
- Exit back and close any periods that require it
GU --> Period Processing --> Close period --> [any periods that showed a
'1' (active) beside them]
- Second, check your trial balance against 1-2 accounts in G I (G/L
Inquiry)
- GR 2 (Trial balance) - this is the balance as of the last
closed period
- GI (G/L Inquiry) - this is the current balance forward from
1st entry to last
- Third, if the trial balance and the G/L Inquiry are different run a year
end detail report as of the last year ending balance
- Next check the account transaction history
- GU
- Option 15 (Financials Menu)
- Option 1 (Chart of Accounts)
WARNING - DO NOT
ACCIDENTLY DELETE YOUR ACCOUNTS WITH AN F4 (Delete) SELECTION
- Review the data for that account
Resolution
Errors
There have been no reported program errors with running trial balance reports
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