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Main Applications Menu
IBS Lumber & Building Material Software
Processing Checklists
- Click here for a complete set
of daily, weekly, monthly, & statements checklists
General Software Support |
Building Materials
Software | Emulation Software |
Operating Systems | Demo software |
Freeware |
PC Software |
Support
Fees
- IBS Supports on (with limitations) all software packages purchased
through IBS.
- Third party software non-IBS software support is available for a Fee.
Software support subject to a Support Fee.
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- Standard Software Package
- Sales, Point-of-Sale
- Quotes,
- Purchasing,
- Inventory Management,
- Remote Support,
- Operations Management,
- Technical Support Features,
- More...
- Accounting Software Packages
- Accounts Payable,
- General Ledger,
- Payroll
- Optional Software Packages
- LAN (Local Area Networks),
- Multi-location,
- Point-to-Point,
- RAS (Remote Access Servers),
- WANs (Wide Area Networks)
- Add-in Software Packages
- Integrated PC Server
- Internet Services
- IBM Lotus Domino
- Web Hosting
Support for IBS Customer is based on current status with all Support
Fees. Non-IBS Customers may purchase
support for Technical problems.
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- Server Systems
- OS/400 (All Versions V3R2 and higher supported)
- OS/400 Upgrade services
- AIX
- Red Hat Linux Server (All Versions 6.0 and higher)
- SCO Unix (All Versions 5.0 and higher)
- PC Based Systems
- Red Hat Linux (All Versions 6.0 and higher),
- Windows 2000,
- Windows 98 (All Versions),
- Windows 95 (All Versions)
Software support for all Servers subject to a Support Fee.
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- Other Software Periodically Supported
- Symantec
- PC Anywhere (All Versions 8.0 and higher)
Non-IBS Customer Support and support for products not purchased directly
from IBS Lumber Software Inc based on fee
payment schedule.
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- Bosanova Twinax Emulation Software (All versions 3.0 and higher)
- Installation and reconfiguration support for all current IBS Customers
who have purchased their product through IBS.
- Training and non-customer support available for a fee.
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- All demo (and Shareware) software installed at time of PC purchase is
not supported by IBS personnel.
- Limited technical support on reinstallation of programs after system
failure may be obtained for a fee.
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- No support for any Freeware, Free Software, Public Domain or other
software of this type is currently offered.
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The following Hourly rates apply to all Software questions.
- Fee schedule $81.25/hour (billed on a half-hour basis).
- All Fees subject to change without notice.
- IBS reserves the right to discontinue or refuse product support at any
time.
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